4. Know how to behave in a way that gets the best out of every individual and the team as a whole. Let’s face it—there’s a lot of humanity out there in the recruiting scene. Simply put, our intake process is our commitment – as well as yours – to spend the time necessary up front at the start of a search to really dig into what a hiring manager is looking for. What are the last three books you’ve read? We’re midstream in this interview, so let’s give a shout out to the intellectuals. If you could choose a song to play as you entered the Kinetix HQ, what would it be and why? What’s your favorite HR/recruiting buzzword to openly mock and why? The reason that statement feels extreme is because we automatically associate measurement with metrics, but goals can be measured in one of two ways: Quantitative goals are what we typically think of when we think of goals. Follow him on Twitter @jrkuhns or connect on LinkedIn. We can further divide the quantitative measures of supply chain performance into two types. At Kinetix, we’ve got the analytical tools to have educated opinions about the marketplace for the talent you’re looking for. 5. Your company gets to focus solely on picking the best candidate. A practical book on developing strategy: "Strategy for CEOs: A step by step guide.". The performance of sales, marketing, product, and finance professionals can always be gauged numerically. Specialties: Belief that the HR function rocks. Rather than numbers and statistics, consider the behaviors that will lead to successful performance. Perfect harmony? That’s why we’re so focused on what we call our Intake Process. Combine those tools with our intake process and sourcing discipline, and it stands to reason our recruiters will have opinions about where your search process stands and what to do next. Why should I limit myself to that feeling for one company when I can be a part of helping multiple companies get that match? VIDEO: See Kinetix Recruiters In Their Natural Habitat! Download a Full Cycle RPO Case Study Now! Not sure who knows this, but in my earlier days I hocked a few pieces of my artwork to unsuspecting buyers! You? Let’s face it… there’s a lot of humanity out there in the recruiting scene. That’s what it takes to stop talking about the seat. Michele Silagy is the Chief Talent Advisor at Kinetix. Before Peak, she did Business Development for a Telecom Consulting organization, was a Technical sales Executive for several computer hardware manufacturers, and started her career as a hardware and software engineer. This just in – random stuff happens every day that you have no control over. Give it up—2 things that the last 10 people you’ve talked to outside of Kinetix don’t know about you…, I have actually ridden an ostrich and my wedding included 900 wild elk, 5 Percherons and a handful of people…. Can you say “1974 Plymouth Scamp”? Finish this sentence: “People want to hang out with me because…”: I’m funny… and edgy. Prior to joining Kinetix, Michele was the Corporate Director of Recruiting at AutoTrader.com, a leading Internet auto classifieds website based in Atlanta, where she created the company’s first centralized, strategic recruiting function. Originally from Michigan, she currently lives in Marietta, Georgia, with her husband, Ron, and two children, Emily and Jack. Qualitative Measurement – goal is measured by manager’s observation without any statistics or metrics to pull from. We can hire great people faster than you. 17 Commonly Used Quality Performance Measures In Healthcare. You know you love the sound of that. I am a huge Dirk Pitt fan from way back; this is the first of another set of books by Cussler with a different protagonist. Have the resources to do what is expected of him. The ability to “Always Be Closing” at your company comes down to three things: Kinetix recruiters start framing the money issue on the first call to candidates, because our research shows that early action maximizes the close rate once offer time rolls around. You deserve more. God, please let it be a junker that embarrasses you…. For example, if your program aims to empower women, what does “empowerment” actually look like? It was literally a square sitting on four circles, like how a kid might draw a car! Quantitative performance measure examples include: Product defects. Typically is expressed in term… It … To accomplish this, we’re going to ask you to make the hiring manager available for at least 30 minutes to talk about the most important things – what’s truly going to drive the success of any candidate who lands in the job. KPI is a measure used to define and evaluate how successful an organization is. Click Here to Visit Our BOSS Leadership Training Website for More Information, If you’re like most of our clients, you’ve got a review process, some forms and, at the end of the year, the herding of cats begins. Case studies, for example, are often a combination of the other methods used. Too often in applied social research (especially in economics and psychology) we have our graduate students jump from doing a literature review on a topic of interest to writing a research proposal complete with theories and hypotheses based on current thinking. I love the mixology of the process, technology, data and the creativity of talent branding, all under one roof! Poor “presence.” No eye contact, low energy, and a feeble handshake. That’s an easy one! Refuse to let the lizard voice tell you it can’t be done. Took it to college, the knob of the stick shift was replaced with a Miller Lite Tab from a bar. False positives in your hiring process equals turnover. Your Employment Brand could be better. 6. Who are your favorite two recruiters – RPO, sports, entertainment, whatever – and what makes them rockstars from a recruiting perspective? I believe that I’ve successfully erased a majority of that persona from the web, but you may be able to find one or two remnants. 2) One Page Talent Management by Marc Effron and Miriam Ort. A great tradition in Major League Baseball is that each batter for the home team gets to pick his own intro music as he’s walking up to the plate. After reviewing the measurements, we need the two types, the quantitative and qualitative. Many leaders try to measure the softer side of a business by assigning numbers to activities. For example, a recruiter’s goal might be X number of placements in a specific timeframe. Business chops. Once compensation is a match, our recruiters become career agents for the candidates they talk to, comparing and contrasting what you can provide with what the candidate wants – all  while keeping the client’s best interests at heart. Download the Kinetix Whitepaper, “Area Code Hiring.”. We have been in touch for over ten years and always wanted to work together again! I love games & puzzles- Scrabble every Sunday with my mom and sister; get whooped by my mother-in-law and daughter-in-law in Rummy whenever we can get together; and used to partake in Murder Mystery dinners, so I guess you could say I have a little in common with Annie in Game Night. In real talk, that means she creates the foundation for company strategy, delivers new business for the company, keeps up good relationships with existing clients, manages the leadership and sales teams, and drives the overall vision and culture of the Kinetix brand. I’m a man, baby. Types of qualitative research methods with examples. Synergy. Qualitative. 5. Here are some examples of quantitative measurement tools. Shannon founded Kinetix with the goal of creating a firm that could help growing companies get the talent they need to compete. You want educated opinions rather than resume slingers, right? Taught me never to judge a book by its cover. 2. The number of workshops given to employees to change a culture. I’ve got the page numbers done.”. Incorporated in the US and overseas. Taking a fresh look at performance has been on your list for a while, right? Kipli Storey is the Vice President of Administration at Kinetix. Here are some qualitative performance metrics that you can use for the evaluation of your employees: Work ethic. The technique is often used alongside its opposite — quantitative performance, which is measured with finite statistics about the subject. Job one is to be absolutely freaking amazing. The sessions take as little as 10 minutes. … Great Match… There’s nowhere else you get that feeling… I’m an HR pro by trade, but matching talent with an open slot is really the intellectual pursuit that charges my batteries and gets me through the aspects of the job that aren’t as thrilling… It’s also the reason why I wanted to own a piece of Kinetix. Interview… BOOM!!! We’ll help you identify where you spend and how it relates to both candidate flow, interviews and hires. However, when setting qualitative goals, you must be clear on what successful performance looks like for that specific goal, which may require a little more creativity. Larry is responsible for generating solutions for new clients of Kinetix. If you could choose a song to play as you entered the Kinetix HQ, what would it be and why? 2. Luckily, that’s not contagious. To continue the medical test example, a qualitative indicator would be the number of people that feel better while on the new drug. Empower your .. © Change Designs 2011. My old-school shout out is “More Human Than Human” by White Zombie. More importantly, after we collect the data, we’ll go into our lab with the express purpose of benchmarking your recruiting function against others who do it well, then we’ll tell you where the best ROI is for any investment of time and money you’re considering making in your Talent Acquisition function. Because of the focus and leverage we have… that other companies don’t. 5. Describe your first car to us. for example, when writing software code. If you’re experiencing strong growth in your hiring needs, or feel your recruiting function could use an assist, we’re a great partner for you. Don’t plan it. Whether you’re the equivalent of Coke, Pepsi or Diet Fresca in your industry, there’s a pecking order related to who really wants to work for you. If you’re looking for a recruiting partner, there’s an important question you need to ponder: “Are you looking for a resume slinger, or do you want a targeted approach to your search needs?”. I am certain no World Champion Astro would ever pick my kind of song! We hate the post and pray model and believe in the need to build pipelines for positions that will have multiple hiring needs over time. 5. (I know, so tell me how you really feel…). Great perspective on the changes in how we all research, buy and should market, whether to clients or candidates. Resume slingers aren’t hard to find. 1. Performance Management Lessons With Mr. Feeny, The Doomsday Domino Effect of Ignoring Change Management. https://www.clearpointstrategy.com/nonfinancial-performance-measures What’s your favorite HR/recruiting buzzword to openly mock and why? God, please let it be a junker that embarrasses you: A very large and reliable Plymouth Fury with a Commando V8!! Plus, Ellen DeGeneres has nothing on me… but money (and a mansion in Malibu). The New Rules of Marketing and PR by David Meerman Scott. You have to deliver the goods. They’re rock stars trapped in a profession that has long touted administration as its primary value add. No? “Do not wait for leaders; do it alone, person to person.” – Mother Teresa. Want to know how RPO works? What’s a USC? There’s no eye contact whatsoever. That’s why we’ve made the Recruiting Diagnostic available to our clients. It has to be…, “Seat at the table” and anything related to that discussion… ugh! Get recognized and rewarded for doing what is expected of him. We thought you’d never ask.The Kinetix RPO model is the perfect choice for when you need to make the strategic decision to outsource some or all or your recruiting function. In Performance Measurement you need to balance quantitative and qualitative measures to gain a real understanding of performance, but that does not mean that your qualitative measures should be ‘woolly’. Our reporting capabilities typically center around a monthly business review/progress report, and in addition to a recruiting funnel for each active position, you can expect reports of all the usual metrics and ties to SLAs on the Kinetix side (time to fill, candidate funnels, offer acceptance rate, cost per hire etc.). Try Not To F**k This Up, But If You, Do Call Us by Starr Tincup. Work quality metrics say something about the quality of the employee’s performance. Speaking of simple – we also use something called the Screen/Show/Hire Statement, and it’s designed to show you how healthy the Kinetix process is across your company, or within individual hiring areas. Life used to be so simple—you’d post to the big boards, then sit back and wait for the resumes to come in. I’m taking the middle one… I’m thrilled to have it after driving a machine of death with no heater through Midwest winters…, 10. My energy and that I am genuine are the things I hear most, so I will go with that—final answer. He’s also achieved the SPHR designation from the Human Resources Certification Institute. Qualitative business metrics involve assessment through non-numerical reporting about a question or inquiry. The different types of qualitative measurements can be split into participant observation, direct observation, unstructured interviews, and case studies. Let’s face it – there’s a lot of humanity out there in the recruiting scene. Download The Kinetix Presentation from HR Tech Featuring the Windstream Recruitment Marketing Strategy. You can test them – they’ll be ready! Kris is among the most transparent HR pros or recruiters you can find, and here’s why: He cares so much about the art of HR and recruiting that he’s started two blogs (The HR Capitalist and Fistful of Talent) with the goal of building a community he and others could learn from. I was the leader of one of the very first relevant RPO business units and Shannon Russo, our CEO, was part of the senior leadership team of the parent company. At Kinetix, we’ve got big goals, but they all revolve around helping you find the best candidates for your company. If you could choose a song to play as you entered the Kinetix HQ, what would it be and why? Complexity is the enemy of getting things done in business. The combination of the terms, qualitative indicators, are small and non-measurable steps. She had a big expense account. Are motivated, equipped and skilled to do what is expected of them. Purple Squirrels are real. That means for any open position, you get the Kinetix recruiter with the best chance of nailing the search. Tell me that isn’t awesome?! If you’re really feeling frisky, we’ll even set you up with the holy grail of performance management—helping you create a philosophy that blends performance vs. potential and gives you a high level view of talent in your organization that leads directly to better workforce management and succession planning. It had snow-covered mountaintops painted on each door, and personalized “KIPLI” license plates and the 8-track player was awesome! I’m also Gen X through and through. It is common for organizations, departments and teams to develop a large number of metrics. But not everything fits nicely into measurements based on hard numbers—a new hire’s feelings and emotions, for example. Candidates that appear disinterested or talk negatively about current and/or previous employers/coworkers is a sure sign that they are not “Kinetix” material. 1. I have a bulldog that is a great granddaughter of UGA5. This was the impact of change management on employee effectiveness. She earned a Bachelor of Arts Degree in Economics Management from Ohio Wesleyan University while running track and playing field hockey and achieving academic All-America status. Without breaking out her entire resume, let’s just say she knows a thing or two about how to make the trains run on time. moved a bit (17 times) and have been back in Texas for over 30 years now. Opening…. Ask me how sometime… The best man in my wedding and college roommate is a guy named Glenn Jacobs, who’s had a decade-plus career in the WWF/WWE. TalentDNA helps us prevent bad hires. In her role as CEO, Shannon is responsible for overall operations and leading the strategic direction of Kinetix. At Global Power, David took great strides to develop a “best in class” recruiting organization. Agile and agility hang incessantly in the air like the humidity in Houston! It did not disappoint. As a result of that commitment, he’s been named one of the Top 100 Influencers in the World of HR and a Top 25 Digital Influencer in the HR and Talent Management communities. For us. Love his blog and knew the book would be awesome. Give gifts. Prior to forming Kinetix, Shannon held various positions throughout ten years at Spherion Corporation, a Fortune 500 staffing, recruiting and workforce solutions company. He was an honors student in English. AM/FM stereo with presets – remember those clunky buttons that made a “cha-chunk” sound when you pressed them? 3. You’re not, because everyone misses in the hiring game. He served as an advisor for the Human Capital Institute and is a graduate of the United States Naval Academy at Annapolis and the Juran Institute for Six Sigma facilitation. One of your most important roles as a CEO or strategist is to develop a powerful strategic plan .. And in recruitment, quickness, ease, and grace are fitting. Or just say “put a wiggle in it.”, Then there’s Best Practices, Value Add, Disruptive, Synergies…. Tell us why you’re in the RPO game and how you got here: I spent twenty years leading hospital human resources teams prior to joining Kinetix. “Success travels in the company of very hard work. Laura is no stranger to leadership in the talent world; she held multiple roles at the leadership level when she was a top dog at FutureStep and Recruitment Enhancement Services. But we’re also here to help you cut through all the stuff that doesn’t matter and get to what’s real when handling the interview feedback loop and the hire/don’t hire decision. A great tradition in Major League Baseball is that each batter for the home team gets to pick their own intro music as they walk up to the plate. Why am I in the game? Give us a call and we’ll use our Recruiting Diagnostic process to help arm you with the data you need to get true change. Real answer: A 15-year-old gelding named “Butterscotch” (yes, he was that color, and no, I was not lame enough to name him that). Key Performance Indicator Key performance indicator (KPI) is a term for a metric that is critical to an organization. Oh, right. That’s what we help you do at Kinetix. Create bench strength strategy for Marketing Director position to be achieved in the next 2 yrs. It was hot for awhile, now it just seems like a cliché. Specialties: Financial chops. I struggled to either find or create such a tool until I experienced an important insight. Give it up – 2 things that the last 10 people you’ve talked to outside of Kinetix don’t know about you: I’m a pretty open book so there isn’t much people don’t know about me… how ‘bout these – I was voted “Most Likely to Adopt a Grandparent” by my senior class and Brad Pitt touched my tummy when I was 8 months pregnant. The description looks great, but – wait for it – your managers come back to the office, put the binder they received on the shelf, and make NO CHANGES related to how they manage people on a day to day basis. He/she feels that he/she is no longer recognized/rewarded for doing what is expected. He resides in Cumming, GA with his wife Jennifer and daughter Emerson Grace. Know how they will be measured and rewarded. Qualitative goals are often focused more on soft skills like communicating more effectively, learning to better adapt to change, working collaboratively with you team, and so on. They are also useful for investigating topics about which little is known. Financial measures They no longer know whether or not they can trust one another to perform at their best, or count on one another’s support. Sad fact that my “Freshman Facebook” at college has a pic of me on him, like this: 10. Sourcing…. The dashboards that I disliked, and those that executives would describe as ‘fluffy’ – were all of those that measured the activities of a change manager against some type of checklist. Deal-maker. Along the way, we’ll look at everything—your process, efficiency, spend and marketing, as well as how people inside your company feel about recruiting. Develop a culture of innovation in your organization. Feel free to give us 2-3 choices, and you can’t say the uber-lame “I like all types of music”…. Like Jack Nicholson in A Few Good Men, we know that most people can’t handle the truth. Crossover Dribble. We call them Uniquely Sourced Candidates, and our recruiters are responsible for ensuring that every position worked includes candidates that they found and recruited that wouldn’t have naturally applied. If you’re this deep into our site, we’ll probably call you Brooklyn (718). Yeah, baby… I started working when I was 14 so when I turned 16 my parents were more than happy to buy me a $500 set of wheels to become more self-sufficient. Qualitative goals can really help you understand how your organization is doing. Qualitative performance is an open-ended assessment method. I didn’t own a passport until I was 27, and have only traveled to three countries outside of the US with two of them being Canada and Mexico. for the key jobs, we may set both measurements to asses the performance of some jobs specially for sales and production staffs. Time standards: The goal will be set on the basis of time lapse in performing a particular task. Or that they can leave abusive relationships? Number 3 is a tie between ACDC’s “Thunderstruck” and Sheryl Crow’s “A Change Would Do You Good…”, 9. Your company has an unique spot in the employment food chain. I must crush him.”. That’s where Kinetix comes in with an eye on the development of your team performance strategy – post hire. The good news is that you can, or you wouldn’t have read this far. It’s so easy to seem normal and calm in comparison. If you push me for something more recent, I’ll roll with something like “I was a Teenage Anarchist” from Against Me: Soft top, manual Orange Jeep CJ5, with no heater in the Midwest. Our Recruitment Marketing Efficiency package is designed to help you evaluate your current Recruitment Advertising spend. The best-known metric is subjective appraisal by the direct manager.1. With over 20 years experience in operations, sales, and developing new business strategy, he is a pioneer in the Human Resources Outsourcing market and developed the first Recruitment Process Outsourcing model to become commercially viable. Qualitative research methods are designed in a manner that help reveal the behavior and perception of a target audience with reference to a particular topic. KPIs specify what is measured and assessment techniques detail how and when it will be measured. Prior to joining All Children’s, Jay served in human resources executive roles with HCA in Tampa Bay and the United Health Services Healthcare System in upstate New York. He/she no longer is motivated to do what is now expected. Please let it be a junker that embarrasses you: Oh, yes, a very sexy faded brown Fiat Brava, circa mid 70’s. I like the connection to the characters that proceeds book to book and the technical details always included as part of the marine settings. “The Idiot Box” by Shadows Fall. Mostly florists, because my subjects were almost always flowers and my medium of choice was Pointillism (a technique in which small, distinct dots of color are applied in patterns to form an image.) The employees guide to innovation. Think of it as a coachability index for anyone you bring into the organization. She’s the Chief Executive Officer for Kinetix. You know what you’re not great at Nostradamus? Non-financial measures 2. This … Have the motivation to do what is expected of him. Also, I’ve had a “close-talker” or two on the way in from the lobby, and that can be a deal-breaker…. A little profane, but hey – some eggs are gonna get broken when you get in an egg fight. He/she is no longer clear about what is expected of him/her. Source candidates all grunge, b or skills, to do what is expected of him walk... 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